In the event of an EMERGENCY, do you know what to do?
In Cass County you can call 9-1-1.
This number will connect you to a central communications center where you can request assistance.
WHAT TO EXPECT WHEN YOU CALL 9-1-1:
The dispatcher will answer:
"Cass County 911, Where is your emergency."
STAY ON THE LINE AND DO NOT HANG UP
Our 9-1-1 system is TDD/TYY compatible for the hearing impaired.
WHAT DO I SAY?
When the 9-1-1 operator answers, give them the following information:
The phone number you are calling from.
The nature of your emergency
Remember to remain calm, speak clearly, and remain on the line to answer all of the operator's questions.
WHAT TO DO IF THERE'S A FIRE IN YOUR HOME?
Do not use your telephone to call. Stay low, get out of the house immediately and call from your
neighbor's or a pay phone. Remember that you can dial 9-1-1 from a pay phone for FREE
WHEN SHOULD YOU CALL 9-1-1:
- To report a crime, a fire, a heart attack, or a serious injury requiring the immediate response of a
Fire Truck, Ambulance, or Law Enforcement.
- You witness or are the victim of a crime.
- You smell smoke or see fire.
- You witness or are involved in a serious accident.
- There is an emergency illness or suspect poisoning.
- There is any potentially dangerous situation.
WHEN SHOULD YOU NOT CALL 9-1-1:
- For road / travel / severe weather information.
- Complaints of loud noise, littering, legal advice, phone numbers.
- As a joke, to see if it works.
For Non-Emergency situations consult your telephone directory for the appropriate agency.